Trusted by Our Happy Clients
They’re great! Always communicate on a timely manner and make it really easy to take care of any issue/repair, as well as being thorough with any changes being made with the property or lease. We just had our evaluation with Kyle and am really pleased as how well professional he was and took very well consideration of some concerns of the property.
Kyle was a great representative of this company and made the inspection process as smooth as possible for us. He moved swiftly and answered any questions and concerns we had. I would definitely recommend him!
Response from the owner:Thank you, Justin, appreciate the feedback!!!
I highly recommend TrueDoor Property MGMT Co. They helped make our move go as smoothly as could be. Nery is always extremely responsive and helpful.
Thank you!
Thank you!
Response from the owner:Thank you so much for your kind words, Joe! We're thrilled to hear that TrueDoor Property Management was able to assist you with your move and make the process smooth for you. Our team takes pride in being responsive and helpful, and we're glad that it showed during your experience with us. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for recommending us!
Jose was awesome for helping us out with a lengthy maintenance project. Our communication was clear, and he always responded on time to keep us in the loop. Thanks, Jose.
Kyle was great with the property inspection as well. Everything went smoothly!
Kyle was great with the property inspection as well. Everything went smoothly!
Response from the owner:Thank you for your kind words, Mahfuzun! We're thrilled to hear that Jose provided excellent service and helped with your maintenance project. Clear communication and timely responses are top priorities for us at TrueDoor Property Management. We'll be sure to pass along your thanks to Jose!
I’m very pleased to rate TrueDoor Property Management company and its employees, in particular our experience with Kyle Espen. He is professional and very courteous in explaining how he inspects the property to stay in compliance with California Health and Safety Codes. His periodic evaluation walk through was done in a timely manner and answered all my questions.
Response from the owner:Thank you for your kind words, Janet! We are thrilled to hear about your positive experience with TrueDoor Property Management and our diligent employee, Amber. We aim to provide professional and courteous service, ensuring that your property is always up to code. We appreciate your feedback and look forward to continuing to assist you with all your property management needs.
The maintenance requests have been dealt with quickly and in a satisfactory manner. Thank you!
Response from the owner:Thank you for your positive feedback! We are thrilled to hear that our maintenance team was able to assist you swiftly and to your satisfaction. Your satisfaction is our priority and we appreciate you taking the time to let us know about your experience. Should you need any further assistance, please don’t hesitate to reach out.
Highly professional property management company that goes the extra mile for their clients. Strongly recommend!
Response from the owner:Thank you for your glowing review! We are thrilled to hear that you were satisfied with our services and that we could exceed your expectations. We look forward to continuing to provide you with exceptional service in the future.
I had a wonderful experience Mahir has been very helpful and professional.
Response from the owner:Thank you so much for your kind words and for sharing your positive experience. We're thrilled to hear that Mahir was able to assist you effectively and professionally. Your satisfaction is our priority, and we look forward to continuing to provide you with the best service possible. If you have any questions or need further assistance, please don't hesitate to reach out to us.
Kyle was very polite and respectful. He was great! Thank you Kyle!
Response from the owner:Thank you for your wonderful feedback! We're thrilled to hear that Kyle provided you with excellent service. We appreciate your kind words and look forward to serving you again in the future.
I highly recommend working with TrueDoor Property Management team! They took the time to answer all my questions and inquiries, helping me find exactly what I was looking for.
Thank you, Crystal, and Mary!
Thank you, Crystal, and Mary!
Response from the owner:Thank you so much for your kind words and recommendation, Mark! We're thrilled to hear that you had a positive experience with our team and that they were able to assist you effectively. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
I'm thrilled with True Door Property! They actively listen to my concerns and handle maintenance requests promptly and professionally. Thanks to True Door Management, I sleep better knowing things have improved. Confidence in the management team is unwavering.
Response from the owner:Thank you for your wonderful feedback! We're delighted to hear that you are pleased with our service and that we have met your expectations. Our team always strives to address concerns promptly and ensure a seamless experience for our clients. Your confidence in us is greatly appreciated, and we look forward to continuing to provide you with excellent service.
Response from the owner:Thank you for your 5-star rating! We're delighted to know that you had a positive experience with TrueDoor Property Management. We look forward to serving you again in the future.
Mahir a Truedoor was such a pleasure to work with. He was a very big help every step of the way and made our move go very smoothly. Would highly recommend!
Response from the owner:Thank you so much for your kind words and for sharing your positive experience. We're thrilled to hear that Mahir was able to assist you effectively and make your move smooth. We appreciate your recommendation and look forward to serving you again in the future.
Response from the owner:Thank you for the 5-star rating! We're thrilled to know that you had a great experience with our services. If you have any more feedback or need assistance in the future, feel free to reach out to us. Your satisfaction is our top priority!
Really helpful and informative
Response from the owner:Thank you for your kind words! We're delighted to hear that you found our service helpful and informative. Your positive feedback motivates us to continue providing excellent service. We look forward to assisting you again in the future.
I was a tenant with them for a year and i had no issues while i was living there for that year. If i had any issues with the home i was always able to call up Desiree and she would help me out right away. Also loved being able to submit any maintenance request on the app and they would get back to me in only a couple of hours. Overall great experience renting with them. I have and will continue to recommend them to others looking to rent.
Response from the owner:Thank you so much for your kind words and for taking the time to share your positive experience with us. We're delighted to hear that you had a seamless year with us and found our team, especially Desiree, supportive. We're also glad the app made maintenance requests easier for you. Your recommendation means a lot to us, and we're thrilled to know you'd endorse us to others. We hope to serve you again in the future!
Professional, easy to contact, great customer service.
Response from the owner:Thank you for your wonderful review! We're thrilled to hear that you found our services professional and our customer service to your liking. We strive to make communication easy and ensure every client feels valued. Looking forward to continuing to serve you!
Loved it! Super easy and informative
Response from the owner:Thank you for your kind words! We're thrilled to hear that you found our service easy to navigate and informative. Your satisfaction is our top priority, and we look forward to assisting you again in the future!
This review is for Daniel V. , my new property manager at TrueDoor PM. Daniel is energetic and willing to help anytime. His willingness makes me feel at ease when I have any concerns about my property. Recently, I didn’t see an item belongs to my condo on the inspection photos. Daniel quickly contacted the tenant and sent over a photo with the item on it. I had other issues, too, which were not in his area of expertise. He rapidly contacted the right team members and had it resolved swiftly. It proves that he cares and likes his job. All the best for you Daniel. You have brought up an additional start rating for TrueDoor.
Response from the owner:Thank you for your kind review! We're thrilled to hear about your positive experience with Daniel. At TrueDoor Property Management, we strive to provide attentive and efficient service, and it’s great to know that Daniel has made you feel at ease. We appreciate your feedback and look forward to continuing to assist you. All the best!
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